Direct Channels

  • Technical & Community

    Recommended for Technical Support. Join Many miners to discuss setup, firmware, and optimization. Our R&D engineers are active here.

    Join Our Discord 

  • Customer Service

    Order & Post-Sales

    For order tracking, shipping updates, or private warranty inquiries, please email our support desk.

    service@luckyminerclub.com 

  • Wholesale & Sales

    Looking for bulk purchases or global distribution partnerships? Contact our sales lead for personalized quotes.

    info@luckyminerclub.com 

Send an InquiryBody

Please provide your Order Number and Device Model (e.g., LV08) so we can assist you more efficiently. For technical troubleshooting, we highly recommend posting in our Discord #support channel for a faster response.

Contact us

Attention please：Please contact us through the following methods, other contact methods are unofficial ones, please do not believe it lightly.

Business Information 

Company Name : Beijing Qianyuan Bit Technology Co., Ltd.

 Physical Address :808, 8/F, Building 46, Brickworks South Lane, Tongzhou District, Beijing

Business Hours : 9:00-18:00 (GMT+8), Monday to Friday

 

Customer Support

 Email : service@Luckyminerclub.com

💬 WhatsApp: +86 13426317961

Phone : +86 18612788535

Response Time : Within 24 business hours for emails; phone support during business hours.

 

Service Scope

We provide:

✔ Technical support for genuine Lucky miner series products

✔ Introductory training in blockchain skills, delivered through professionally vetted guides

✔ Real-time troubleshooting sessions for Lucky miner products